Login Log
Item | Description | Value logged |
|---|
Date/Time | Date and time when the login occurred. The time zone is in UTC. | YYYY/MM/DD HH:mm:ss |
User ID | User ID of the user who was logged in | User ID |
Result | Login attempt result |
When succeeded: Success When failed: Failure
|
Failure reason | Reason for the login attempt failure |
|
Login Method | Login method used |
Email address / Password: Email address / Password Tenant ID / User ID / Password: User ID / Password Microsoft 365 account: Microsoft 365 account RICOH kintone plus account: RICOH kintone plus SAML: SAML({value specified as the name of an SAML-coordinated account}) IC Card / Device account: Card or Device account PIN: PIN User select: User select
|
Device (Serial Number) | Type and serial number of the device used to log in |
Multifunction Printers/Copiers: Multifunction Printers/Copiers Interactive Whiteboard: Interactive Whiteboard RICOH eWhiteBoard: RICOH eWhiteboard Thermal Device: Thermal Device THETA: THETA Environment Sensor: Env Sensor RICOH IoT Gateway Box: RICOH IoT Gateway Box RICOH e-Sharing Station: RICOH e-Sharing Station Warning Light: Warning Light Edge device with application: Edge device with application Not applicable or when the device is unknown *1: -
|
Request ID | Random ID assigned by the system |
*1 When the login method is other than "PIN" or "User select", device (serial number) identification is not guaranteed.
Login attempt failure | Login method | Value logged |
|---|
Invalid user status for the user who attempted to log in | All | Account inactivated |
Locked user status for the user who attempted to log in | All | Account locked |
The login password entered did not match that registered with this service (including no password registered) |
Email address / Password *1 If a user whose registered email address matches the login password entered belongs to multiple tenants and attempted to log in via the login screen without specifying the ID of the target tenant, and if the entered password was incorrect, a login attempt failure is logged for all instances of the user. User ID / Password
| Password incorrect |
The login password entered has expired. |
Email address / Password User ID / Password
| Password expired |
The login password entered violates the password policy. |
Email address / Password User ID / Password
| Password policy violation |
Reason other than above (such as server error) | All | Other errors |
*1 This occurs only when a duplicate email address is allowed.
